Skip navigation

Frequently asked questions

If you need a question answering, select the relevant links below to view the frequently asked questions.

General questions

Q:  Is there an extended warranty available?

A: Yes, in some markets a product called Premium Support Cover is offered which offers crash protection insurance plus a warranty extension to three years. Contact your Renishaw Service Centre for details.  

Q:  What do I do if I crash my probe accidentally?

A:  Contact your Renishaw Service Centre  

Q:  Is a non contact tool setting probe more accurate than a contact tool setting probe?

A:  Accuracy is subject to the whole machining environment. However, the repeatability of both systems is 1µm. When selecting a tool setter there are many points that need to be considered. 

Q:  I can't find a supplier for half AA batteries?

A:  Batteries can be ordered from Renishaw, part number P-BT03-0007, 1/2 AA Lithium thionyl chloride (pack of two). Contact your Renishaw Service Centre for details.

If your question hasn't been answered, please contact Renishaw's technical support team.

Downloads

  • Brochure: Pocket guide to probes for CNC machine tools Brochure: Pocket guide to probes for CNC machine tools

    An easy to use pocket guide introducing Renishaw's range of probing solutions for CNC machine tools. Process control solutions.

  • Technical specifications: Probing systems for CNC machine tools Technical specifications: Probing systems for CNC machine tools

    The type of probing system that you need will depend on your machine tool and the nature of the probing application. This document focuses on the main applications for probing on machine tools. It contains an introduction to the use of probing for each application, plus guidance on the selection of the most appropriate system and technical information about each probe.