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XL-80 & ML10 support and FAQ

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Frequently asked questions (FAQ)

I need a replacement calibration certificate, how do I get one?

Replacement certificates for all Laser Calibration products can be purchased through the Service Centre. There is a small charge for this service due to the administration work involved.
To get a replacement you will need to contact your local Renishaw office.
When contacting please ensure you know the type of product, the date it was last calibrated, or recalibrated and the date of manufacture. 
The replacement certificate can be sent in paper format or electronic PDF format if it is required immediately.

What is the recommended recalibration schedule for my laser calibration product?

Below are the recommended recalibration schedules for items when used in a 'normal' environment. More frequent calibration is advised for units used in extreme environmental conditions, or where damage is suspected. The requirements of your quality assurance programme or national/local regulations may also dictate more frequent recalibration. Also, during storage, transportation and use, they should not be subjected to excessive shock, vibration or extremes of temperature, pressure or moisture, since any of these factors could invalidate their calibration.
XL-80 and ML10   2 - 3 years
XC-80 and EC10   1 year
RX10                      2 - 3 years 

What are the US FDA accession numbers for importing laser calibration products into the USA?

In accordance with the United States Food & Drug Administration the products listed below have been assigned the following accession numbers against the Regulations for the Administration and Enforcement of the Radiation Control for Health and Safety Act of 1968 (Title 21, Code of Federal Regulations, Subchapter J) as they pertain to laser products (pursuant to Section 1002. 12). 
XL-80: 0720313
ML10: 8820431

Can the XL-80 capture faster than at 50kHz?

No. The limiting factor for the capture rate is the USB connection not a software limit.

What are the current version numbers for laser calibration software?

Laser XL: 20.02.02 
Laser XL System Support Disk:  03 
Laser XL Lite:  1.1.1 
QuickViewXL:  1.0.3 
QuickView Demo:  2.02.11 
Laser 10:  10.06.10 
Laser 10 System Support Disk:  08  
DX10:  2.02 
QuickView:  2.03.06 
QuickView Trial:  2.03.06 
Error Comp:  10.05.05 

Can the XL80 capture faster than at 50kHz?

No. The limiting factor for the capture rate is the USB connection not a software cap.

I get a tingling sensation when I handle my XL-80. Is this safe?

This is caused by electrical ‘leakage' in the XL-80 which then produces a build up of static electrical charge which discharges when it is handled by the user.

This electrical charge is not hazardous in any way to the user as it has no current and it is therefore perfectly ok to continue to use a unit in this condition.

If you are experiencing this problem and have any concerns at all, then an alternative Power Supply with an earth connection can be used (providing that it is the same specification as the original). The alternative Power Supply which we have used is manufactured by XP plc and the model number is AED45US24 (see datasheet here). The only thing to note about this item is that it is a slightly larger product than the one currently supplied with XL-80's.

 

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Manuals

  • [36.73 MB] Manual: LaserXL (English)

    The LaserXL manual contains easily accessible information, viewable on your Microsoft Windows® PC. Content can be browsed and reviewed by chapter or index subject, or accessed via it's full search facility. The manual can be used on a 'stand alone' basis or installed and integrated with the LaserXL™ software.

Support documents

Software downloads

  • [9.88 MB] Software download: DX10 and device drivers V2.02 32-bit

    Device driver for DX10 interface. For use with 32-bit operating systems.

  • [8.92 MB] Software download: DX10 and device drivers V2.02 64-bit

    Device driver for DX10 interface. For use with 64-bit operating systems.

  • [14 kB] Software download: DyconXL V1.2.0.3

    DyconXL converts dynamic data files from Laser10 (*.rtd) and Laser XL (*.rtx) into comma separated value files (*.csv). Dycon must be installed within the Laser10/LaserXL program directory.

  • [12.58 MB] Software download: LaserXL v20.02.02 (upgrade only)

    Revised version of LaserXL software. Supersedes v20.02.01. This download will only install if an existing LaserXL installation is present. Before downloading this software please ensure you have read and understood the relevant Software Release Note. Please note download requires user registration.

  • [2.99 MB] Software download: LaserXL 'freezing' patch

    This patch fixes problems on some later PC’s where the software can freeze, particularly during datums, unit change and manual data capture. This is caused by modern applications and services using a higher priority messaging service than LaserXL, hence the messages are never sent.

  • [23.02 MB] Software download: Laser 10 Software 10.06

    Laser10 software works only with ML10 and EC10 products providing the capability for static and dynamic measurement of a machine's linear, angular, straightness, squareness and rotary accuracy. Compatible with Windows® XP, Vista and Windows 7.

  • [31.75 MB] Software download: QuickViewXL 30-day-trial

    A time-limited, free of charge, version of regular QuickViewXL. Provides full functionality for the trial period.

Software release notes

  • [28 kB] [28 kB] Software release note: LaserXL Version 20.02.02

    Important information concerning installation and use of LaserXL version 20.02.02. It is recommended to read this before downloading or installing software. Supersedes LaserXL Version 20.02.01.

  • [28 kB] [28 kB] Software release note: LaserXL Version 20.02.01

    Important information concerning installation and use of LaserXL version 20.02.01. It is recommended to read this before downloading or installing software. Supersedes LaserXL Version 20.01.XX.

  • [42 kB] [42 kB] Software release note: QuickViewXL (v.1.0.4)

    Important information concerning installation and use of QuickViewXL (v.1.0.4) . It is recommended to read this before downloading or installing trial version of this software.

CAD models

CAD models - optics