Frequently asked questions
If you need a question answering, select the relevant links below to view the frequently asked questions.
If your question isn't listed, you can contact Renishaw via the Technical support link at the bottom of the page.
Q: Is there an extended warranty available?
A: Yes, in some markets a product called Premium Support Cover is offered which offers crash protection insurance plus a warranty extension to three years.Contact your Renishaw Service Centre for details.
Q: What do I do if I crash my probe accidentally?
Q: Is a non contact tool setting probe more accurate than a contact tool setting probe?
A: Accuracy is subject to the whole machining environment. However, the repeatability of both systems is 1µm. When selecting a tool setter there are many points that need to be considered.
Q: I can't find a supplier for half AA batteries?
A: Batteries can be ordered from Renishaw, part number P-BT03-0007, 1/2 AA Lithium thionyl chloride (pack of two).Contact your Renishaw Service Centre for details.