Online support request

To enable one of our Raman specialists to deal with your query as quickly as possible, please ensure that you provide as much information as possible and note that fields marked with an asterisk(*) are mandatory.

Contact details

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This email address will be used to confirm that this request for support has been correctly processed.

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If outside the U.K. please include the international prefix with your contact telephone number.

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Instrument details

If you are not sure of your instrument type or where to find the serial number on your Renishaw product, please use the Instrument type and serial number locator.

Instrument type *

Please include the letter H or G as part of the serial number.

Instrument serial number ^*

Excitation wavelength(s) / nm

CCD configuration

For help in identifying the software type and version then please use the Software type and version finder.

Raman software *

Software version ^*

If your request for support is related to a spectral feature/anomaly, or if a photograph is available to help describe a particular issue, please have a copy of this media at hand to email to Renishaw.

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Next steps

Contact us online if you require more information or you have a pricing query, or alternatively you may like to speak directly to your local Renishaw office.

Help zone

More information

Pricing query

Technical support

Resources

Spectroscopy downloads

Useful links

Instrument type and serial number locator

Software type and version finder