Cookies guide

Page contentDownloadsCall your local office Contact us online

What is a Cookie?

A cookie is a small text file that is stored on your computer or mobile device by a website which can subsequently retrieve or read the contents of that cookie. Each cookie is unique to your web browser and will contain some anonymous information, such as a unique identifier and the site name, as well some digits and numbers. This allows a website to remember things like your preferences or account details.

You can find about cookies at: www.allaboutcookies.org.

Controlling Cookies

You can control how your browser uses cookies and your browser's ‘Help' function should be able to tell you how to do this. If you disable all cookies for this site you may find that parts of the site either do not function at all or behave unexpectedly.

Cookies on this Website

Our site uses the following types of cookies:

  1. 'Strictly Necessary' cookies that enable key basic features such as accessing secure areas or recording the contents of a shopping cart.
  2. 'Functionality cookies' which enhance your browsing experience by providing enhanced functionality, for example by storing your preferences.
  3. 'Performance cookies' that help us analyse the way the site is used and so allow us to improve it, giving you a better user experience.

Third Party Cookies

Websites can also use cookies set by third parties. The only third party cookies this site uses are those provided by Google Inc for its Google Analytics service, which provides analysis of website usage and traffic.

Our Russian language sites may use cookies set by Yandex and our Chinese language sites may use cookies set by Baidu.

How we use our Cookies

We only use cookies to operate and improve our site.

We do not sell the information collected by our cookies or use our cookies to provide adverts. We only disclose the information collected by our cookies to third parties if we are legally obliged to do so (for example, where required to by government bodies and law enforcement agencies).