Software type and version finder

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WiRE drug screenshotThis page is designed to help our customers identify the software type and version running on any Renishaw Raman system.

The information will allow our service and support team to respond promptly and correctly to your enquiry.

Windows 95 and 98 platforms - WiRE™ 1.0

When using a Microsoft Windows 98 or Windows 95 computer, please ensure that the WiRE™ software is running. Under the 'Help' menu, select 'About Renishaw'.

WiRE1 Help pulldown

This exposes the software version e.g. 1.3.33 in addition to the instrument serial number.

WiRE1 About software

 

Windows XP platform - WiRE™ 2.0

When using a Microsoft XP computer, please ensure that the WiRE™ software is running. Under the 'Help' menu, select 'About Renishaw'.

WiRE2 Help pulldown

This exposes the software version e.g. Service Pack 9.

WiRE2 About

WiRE™ 3.0 and later, or WiRE 2.0 service pack 9

If WiRE™ 3.0 and later, or WiRE 2.0 service pack 9 or later, is installed, additional software information may be required. Under the the procedures menu, select 'ShowVersionNumbers'.  

WiRE2 Procedure pulldown

This will generate a text file named Version.txt, with details of build version for all of the WiRE™ 2.0 object versions. This text file can then be emailed to raman.support@renishaw.com, or pasted into the 'Details of support request' text box in the Online support request form.

WiRE2 software version text

Next steps

Contact us online if you require more information or you have a pricing query, or alternatively you may like to speak directly to your local Renishaw office.