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Responsive service and support

Renishaw's service does not end once the product installation is complete.

Rapid service and support

retrofit engineer

Renishaw recognises that CMM users will require high levels of machine uptime and so responsive service and knowledgeable support are both vital. A rapid ‘repair by exchange' service is available on all system elements, including the UCC controller, backed by local inventories.

A range of online resources is available through our CMM support site, including searchable help topics, best practice pages, software patches, and the facility to log help requests.

Training courses to develop your MODUS™ metrology software skills and discover your system's full potential.

Based on best practice and industry standards, our training courses will develop your skills in operations, maintenance and applications using MODUS metrology software.

Our modular training program offers a combination of practical tasks and theory-focused activities that suit all learning styles and build your expertise on solid foundations.

We provide basic, intermediate and application-specific training courses to promote continuous professional development and expand your current level of competence.

Maintenance contracts

REVO and MCG

Renishaw offers retrofit customers a flexible range of maintenance contract options, including:

  • software maintenance
  • visits for calibration, preventative maintenance and emergency support
  • out-of-hours support
  • top-up software training

Each contract is bespoke, so you can select the combination of services that suits your needs, with the flexibility to carry over unused days to the next period.

Unlock the hidden potential of your CMMs

Read a white paper outlining the opportunities to enhance the measurement capability and performance of existing CMMs through retrofitting of state-of-the-art software, controller and sensor technologies.

  • White paper:  Unlock the hidden potential of your CMMs

    Advances in sensors, metrology software and controller technology now offer the opportunity to transform existing CMMs, providing greater accuracy, faster measurement, more automation and new capabilities, whilst taking full advantage of CAD-driven programming.

Extended warranty

For peace of mind a 3-year warranty is available for your new CMM products during the first 3 months from purchase. Contact your vendor.

Product information