Productivity+™ support
Common topics covered when providing assistance to users of Productivity+™ applications.
This page provides assistance on commonly asked questions concerning Productivity+™.
Compatibility
PC specifications and graphics cards
For optimum performance of your Productivity+™ application, ensure that your PC and graphics card meet or exceed the recommended specification given in the Active Editor Pro data sheet
Machine tool controller support
Machine tool controller support is provided by a series of post processors. A list of currently supported machine tool controllers is available in the Productivity+ Active Editor Pro data sheet.
Solid model compatibility
Productivity+™ allows users to import solid models which are then used to simplify program generation. A variety of file types and formats are supported but, as with all CAD-based software, it is possible that users will experience import issues. Supported solid model formats are listed in the help pages of Productivity+™ Active Editor Pro.
Multi-axis machine support
Productivity+™ applications support a range of 3-, 4- and 5-axis machine tools.
As supplied, Productivity+™ applications are configured for 3-axis machine tools. Use of multi-axis functionality requires the post processor (.RenMF) to be modified. For additional information and support, contact your local Renishaw representative.
Opening program files with newer software installations
When opening Productivity+™ program files created with older versions of the software application, users need to consider the compatibility of software and program file versions.
Licensing and installation
Installation and activation
Productivity+™ Active Editor Pro must be activated before use. An activation ID is supplied by email for use in the Renishaw Licensing Manager. For more information, see documentation supplied with the Licensing Manager.
Multiple installations
The Productivity+™ software licence permits use on a single PC. Should you wish to use the software onto another PC, it must be de-activated from the current PC using the Renishaw Licence Manager and then activated on the new PC.
Where applicable, it is possible to install more than one version of a Productivity+™ application onto the same PC. In such instances it is recommended that the oldest product version is installed first followed sequentially by the remaining versions.
Editing post processors
Having installed the relevant post processor (.RenMF) file for your machine controller type, it will need to be customised to suit your machine configuration. For information and support, contact your local Renishaw representative.
Integration
Communications with CNC machines
Productivity+™ applications use post processors to ‘translate' the generated program files into G-code that can be read and executed by a CNC machine tool. Post processed programs contain all required machining and inspection commands, and all necessary macros. Once generated, simply load to the machine tool as normal using USB, Flash card, RS232 or other method as appropriate.