Installation
Support documents providing advice and assistance on issues which may be encountered during the installation and activation of Productivity+™ applications.
Productivity+™ installation support documents
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Help file: Support/knowledgebase material: Minimum required PC specification for Productivity+™ software operation
To ensure that your software application operates successfully your PC must achieve a given minimum specification.
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Help file: Support/knowledgebase material: Productivity+™ and PC 'clean-up' utilities
Some PC ‘clean-up’ utilities have been discovered to prevent Productivity+™ applications from operating correctly. This document contains information on how to prevent or repair problems caused by these utilities.
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Help file: Support/knowledgebase material: 'Windows® Installer service error' during installation
During installation of Productivity+™ version 1.60.2 or later, a Windows® Installer service error may be displayed. This document explains how to correctly install Productivity+™ if this error is seen.
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Help file: Support/knowledgebase material: Considerations when running multiple installations
This article summarises the version combinations (of the same Productivity+™ product) that can be installed and operated on a single PC. (Applicable to users of Productivity+™ version 1.60 and later.)
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Help file: Support/knowledgebase material: Backwards compatibility of Productivity+™
Productivity+™ is designed to operate with files created in previous versions of the software. This document demonstrates valid, compatible combinations of application and file versions.
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Help file: Support/knowledgebase material: “Script Error” occurs when installing on 64-bit Windows®
When installing Productivity+™ software, a Script Error dialog may appear when the software CD is loaded. This document provides a workaround solution for instances where this error is seen.
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Help file: Support/knowledgebase material: Resetting user options after re-installing Productivity+™; same PC, new location
Un-installing a Productivity+™ application does not remove selected user options: if the application is later re-installed (same PC, different location) some files will not be found resulting in errors. This document provides a solution.
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Help file: Support/knowledgebase material: Installing Productivity+™ GibbsCAM® plug-in for use with multiple versions of GibbsCAM
GibbsCAM users often have multiple installations of the software on their PC. Productivity+™ (version 2.4 onwards) allows multiple installations of the GibbsCAM plug-in which are 'matched' to the various GibbsCAM installations.
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Help file: Support/knowledgebase material: Installing Productivity+™ with GibbsCAM® 2011
Due to a change in the file structure used by GibbsCAM® 2011 (version 10 onwards), the Productivity+™ GibbsCAM® plug-in can no longer successfully identify the location of the GibbsCAM installation. This document describes a workaround and the procedure necessary to successfully install the Productivity+ GibbsCAM plug-in in this situation.
